Frequently Asked Questions
- Are all products authentic?
Yes. We only sell authentic vape products from trusted brands including Nevoks, Uwell, Dotmod, Lost Vape and Aspire.
- How long does delivery take?
Most orders are delivered within 1-3 working days in West Malaysia.
- Do you deliver throughout Malaysia?
Yes. We provide delivery across Malaysia.
- What payment methods do you accept?
We accept FPX Online Banking, DuitNow, Visa, Mastercard and other supported payment methods.
- Can I return a product?
Please contact our customer support team for assistance regarding returns or defective products.
- What vape products do you sell?
We offer pod systems, disposable vapes, salt nic, freebase e-liquids, cartridges, coils and vape accessories.
- How can I contact Vape Burung Hantu?
You can contact us through our Contact Us page or WhatsApp support.
